Q: Why choose disc brakes over rim brakes?
A: Disc brakes have better control, power, and consistency in all weather conditions than rim brakes.
Q: Is the V5 bike water-resistant / Can I ride in the rain?
A: Sure, You can ride OUXI V5 in the rain. All of our electric components are designed to be built in frame. If you ride in wet conditions, remember to wipe the LCD display and dry them to avoid overnight moisture, which sometimes can hurt electric systems.
Good maintenance makes your V5 e-bike operate like new. Do not ride in deep water, especially when the water can touch the motor and the controller box.
Q: Does V5 14″ folding bike have a suspension front/rear fork?
A: Yes, OUXI bike V5 has dual shock absorber for better riding experience.
Q: Is the OUXI ebike come pre-assembled?
A: 95% of the OUXI electric bike comes pre-assembled. First, take the V5 bike out of the box, remove packaging material, and unfold the bike; Then, connect the battery, and you can start riding right away. FYI, the battery is NOT fully charged, so watch out if you will ride far the very first time.
Q: Can I Pay At Your Netherlands or LA Warehouse?
A: No, local warehouse just a logistics cooperating spot to dispatch our orders, they’re not be able to collect payments.
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